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Africa’s Tech Boom: Driving IT Growth Through Innovation
Africa’s technology landscape is thriving, positioning the continent as a global innovation hub, with fintech and connectivity at the forefront. In 2025, over 11,000 tech startups, particularly in fintech, have secured $1 billion in funding despite a global investment slowdown. From mobile money to AI-driven solutions, African innovators are addressing local challenges, boosting financial inclusion, and transforming industries like hospitality. This analysis explores the driv

Global Touch IT
1 day ago4 min read


Password Managers in 2025: Balancing Security and Emerging Alternatives
In 2025, password managers like NordPass, 1Password, and Bitwarden remain vital for generating and storing complex passwords, offering robust security for hospitality businesses and individuals. Yet, massive data breaches exposing billions of credentials have raised concerns about their vulnerabilities as centralized storage solutions. This exploration assesses the safety of password managers, examines recent breach impacts, highlights alternatives like passkeys and biometric

Global Touch IT
Nov 265 min read


The Role of AI in Personalized Customer Experiences in Hospitality in 2025
Artificial Intelligence (AI) is revolutionising the hospitality industry by enabling hotels to predict guest needs, automate services, and foster loyalty through hyper-personalised experiences. By 2025, 85% of hotels worldwide are expected to use AI-driven tools to enhance guest interactions, with the global AI in hospitality market projected to reach $3.7 billion (Hospitality Technology, 2025). From predictive analytics to chatbots and IoT integration, AI empowers hotels to

Global Touch IT
Nov 196 min read


Green Tech Gadgets: Sustainable Devices for Home and Business in 2025
Eco-friendly devices and IT equipment are transforming how homes and businesses, including those in hospitality, manage energy use and electronic waste (e-waste). With global e-waste reaching 62 million tonnes in 2022 and projected to hit 82 million by 2030, sustainable technology is critical (UNITAR, 2024). These devices leverage renewable energy, recycled materials, and modular designs to reduce environmental impact while maintaining functionality. This showcase highlights

Global Touch IT
Nov 127 min read


Cybercrime Marketplaces: Inside the Dark Web Economy and Why IT Defense Must Adapt in 2025
The dark web economy thrives as a hidden marketplace where cybercriminals trade stolen data, ransomware kits, and exploits, fueling a global cybercrime epidemic projected to cost $10.5 trillion annually by 2025 (Cybersecurity Ventures, 2025). Accessible via anonymized networks like Tor, dark web marketplaces operate as sophisticated, service-based ecosystems, offering everything from stolen credentials to ransomware-as-a-service (RaaS). In hospitality, where sensitive guest d

Global Touch IT
Nov 56 min read


Smartphones as Workstations: Can Mobile Devices Replace PCs for Professional Workloads in 2025?
The rise of mobile-first computing has transformed how professionals work, with smartphones increasingly positioned as potential replacements for traditional PCs. By 2025, advancements in mobile hardware, software ecosystems, and connectivity—such as 5G, foldable displays, and desktop-like interfaces—have made smartphones viable for many professional tasks. In the hospitality industry, where mobility and flexibility are critical, smartphones are being used for tasks like gues

Global Touch IT
Oct 298 min read


Workforce Shifts in Technology: Rise of Freelance IT Professionals and Impacts on Service Delivery in 2025
The technology sector is undergoing a significant transformation, with a growing number of IT professionals shifting from traditional full-time roles to freelance and gig work. By 2025, this trend, fueled by technological advancements, changing workforce preferences, and economic factors, is reshaping how businesses, including those in hospitality, deliver IT services. A 2024 Upwork report estimates that 64 million Americans, or 38% of the workforce, engaged in freelance work

Global Touch IT
Oct 227 min read


Microsoft’s Roadmap, Subscription-Driven Models, and Upcoming Features Shaping IT Environments in 2025
Microsoft’s 2025 roadmap reflects its strategic focus on AI-driven innovation, cloud integration, and subscription-based models to enhance productivity, security, and collaboration in IT environments. With Microsoft 365, Azure, and other platforms, the company is prioritising AI-powered tools like Copilot, seamless hybrid work solutions, and robust security features to meet the evolving needs of businesses, including those in hospitality. Subscription-driven models, such as M

Global Touch IT
Oct 156 min read


Risks of Mobile Wallets and Online Payments and IT’s Role in Securing Consumer Transactions in 2025
Mobile wallets and online payments have transformed financial transactions, offering unparalleled convenience for consumers and...

Global Touch IT
Oct 86 min read


Low-Earth-Orbit Satellites Bridging the Digital Divide: Impacts on Businesses and Homes in Under-Connected Regions in 2025
The digital divide—the gap between those with reliable internet access and those without—remains a significant barrier to economic and...

Global Touch IT
Oct 16 min read


Global Right-to-Repair Laws: Impacts on Warranty, Servicing, and IT Provider Preparations in 2025
The global right-to-repair movement has gained significant momentum by 2025, driven by consumer demand for sustainable, cost-effective...

Global Touch IT
Sep 257 min read


The Shift from Wired to Wireless Casting in Hospitality: Impacts on Guest Experience, IT Infrastructure, and Security in 2025
The hospitality industry is rapidly transitioning from wired to wireless casting technologies to meet guest expectations for seamless...

Global Touch IT
Sep 176 min read


Cyber Insurance Coverage Essentials, Importance, and Impact of IT Security Posture on Policy Premiums in 2025
As cyber threats escalate in sophistication and frequency, the hospitality industry faces heightened risks to guest data, point-of-sale...

Global Touch IT
Sep 107 min read


How eSIM Technology is Revolutionizing Mobile Connectivity in 2025
Picture this: it’s 3 September 2025, and you’re activating a new cellular plan on your smartphone with a tap, no SIM card in sight. This...

Global Touch IT
Sep 34 min read


Zero Trust Models in Enterprise Networks with SLAs in 2025
In 2025, the escalating sophistication of cyberattacks, with global cybercrime costs projected to reach $10.5 trillion annually (...

Global Touch IT
Aug 277 min read


Wi-Fi 7 Rollout Benefits for High-Density Smart Homes with Tailored SLAs in 2025
In 2025, the proliferation of smart home devices—thermostats, security cameras, smart speakers, and IoT appliances—has turned homes into...

Global Touch IT
Aug 207 min read


Biometric and Token-Based Authentication in Enterprise and Hospitality IT with SLAs in 2025
In 2025, the shift towards biometric and token-based authentication is transforming security for enterprise and hospitality IT systems,...

Global Touch IT
Aug 137 min read


Generative AI Tools Enhancing Enterprise IT Support in 2025
In 2025, enterprises face increasing complexity in managing IT infrastructure, from cloud systems and IoT devices to sprawling networks,...

Global Touch IT
Aug 67 min read


Private 5G Networks in Manufacturing and Logistics with SLAs in 2025
In 2025, industries like manufacturing and logistics are undergoing a digital transformation driven by private 5G networks , which...

Global Touch IT
Jul 306 min read


AIOps Transforming IT Management in Hotels and Resorts in 2025
In 2025, hotels and resorts are under pressure to deliver flawless guest experiences, powered by complex IT systems supporting Wi-Fi,...

Global Touch IT
Jul 237 min read
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